FlexText™ is driven by capturing customer and lead data so you can begin communicating directly with your existing customers, members and leads. Several data capture tools are provided with the FlexText™ platform. Having direct consumer data with FlexText™ ’s powerful text marketing and email marketing engine will allow you to increase customer frequency, boost traffic, convert memberships, and drive revenue growth.
WELCOME NEW MEMBERS
Once a new member signs up, take the opportunity to build value and rapport with them through a welcome message and a series of communications designed to show them the value of their membership. This member retention tactic helps you keep your existing members so you can continue to see growth in membership each month.
REDUCE MEMBER CHURN
Start by using FlexText™ ’s powerful tools for showing value and creating habit shortly after a member joins – this is the first step in reducing churn. Next identify payment declines and prompt a user to update their card or payment on file through automated means. Tactics like these can help reduce member attrition and churn.
SET UP AUTOMATED DRIP MESSAGES
FlexText™ offers you the ability to let your text marketing and email marketing work for you without you having to worry about it. Automated drip features, such as ongoing campaigns throughout the year are strong features that strengthen your communication with customers and prospects and drive revenue growth – without you having to worry about it.
FlexText™ offers you the ability to send holiday email and text campaigns for gift cards and other holiday and community-based promotions. These text and marketing campaigns are built out, professionally designed, and scheduled. These campaigns are then launched automatically at the specified time throughout the year. Holiday campaigns are a great way to grow revenue at various times throughout the year.